Privacy Policy iwallet99

At iwallet99, your privacy is more than a legal obligation — it is our commitment. Learn exactly how we collect, use, and protect your personal data at all times.

Last updated: 1 January 2026

How iwallet99 Protects Your Data

Six core data protection principles we uphold to keep every member's personal information secure at all times.

256-bit SSL Encryption

All data transmitted between your device and iwallet99 servers is protected by 256-bit SSL encryption. This means your personal and financial information cannot be intercepted or read by any third party while in transit.

Secure Data Storage

Your personal data is stored on servers protected by strict access controls. Only authorised personnel may access your information, and all access is recorded for security audit purposes.

User Privacy Controls

You have full control over your data. Through the iwallet99 account portal, you can update your personal information, manage communication preferences, and request data access or deletion whenever you wish.

PDPA Compliance

Our data handling practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all data processing is carried out lawfully, transparently, and responsibly in accordance with established data protection principles.

No Data Sales

Iwallet99 has never and will never sell, rent, or trade your personal data to any third party for marketing purposes. Your data is used solely for the purposes explicitly stated in this Privacy Policy.

Breach Notification

In the event of any security breach affecting your data, iwallet99 is committed to notifying you within the required timeframe and taking immediate action to minimise the impact on your privacy.


Your Personal Data Protection Rights

As an iwallet99 member, you have clear rights over your personal data under Malaysia's data protection laws.

Right of Access

You have the right to request a copy of all personal data we hold about you at any time.

Right to Rectification

You may request that we correct any personal data that is inaccurate or incomplete.

Right to Erasure

You have the right to request deletion of your personal data, subject to legal retention requirements.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another service.

Right to Restriction of Processing

Under certain circumstances, you may request that we temporarily restrict the processing of your data.


1
Introduction

Iwallet99 values the privacy of every member who uses our platform. This Privacy Policy explains in detail how we collect, use, store, protect, and disclose your personal information when you use the iwallet99.win website and all related services.

This document has been prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best-practice data protection standards. By registering for or continuing to use the iwallet99 platform, you acknowledge that you have read and understood this Privacy Policy and agree to the way we handle your personal data as described herein.

Important: This Privacy Policy applies to all users of the iwallet99 platform, including website visitors, prospective members during the registration process, active members, and former members whose data is still retained in accordance with legal requirements.

If you have any concerns about how we handle your personal data, we encourage you to contact our Data Protection Officer using the contact details provided at the end of this policy.

2
Information Collected

Iwallet99 collects various types of information to enable us to provide you with a safe, responsible, and high-quality service. This information is collected through several different methods:

Information You Provide Directly:

Data Category Example Information Primary Purpose
Identity Data Full name, identity card number, date of birth Identity verification (KYC)
Contact Data Phone number, email address Account communications
Financial Data Bank account number, digital wallet information Transaction processing
Security Data Password (encrypted), security questions Account Protection
KYC Documents Copy of ID card, proof of address Legal compliance

Information Collected Automatically:

  • IP address, browser type, and device information when you access the platform.
  • Activity log data including pages visited, visit times, and actions taken.
  • Gaming data including betting history, total deposits and withdrawals, and gameplay patterns.
  • Country-level geolocation data for jurisdictional compliance purposes.
  • Cookie data and similar tracking technologies as described in Section 5.
3
How We Use Your Data

Every piece of information we collect is used for legitimate and transparent purposes. We do not process your data for any purpose other than those stated below:

  • Account Management: Creating and managing your account, processing registration, identity verification, and KYC.
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions securely and accurately.
  • Service Delivery: Enabling you to access all platform features including games, promotions, and customer support.
  • Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, and platform abuse.
  • Legal Compliance: Fulfilling legal obligations including licensing requirements, financial reporting, and regulatory authority requests.
  • Platform Improvements: Analyzing usage patterns to improve platform performance, interface, and overall user experience.
  • Marketing Communications: Sending information about promotions and new offers, subject to your communication preferences.
  • Responsible Gaming: Monitoring gameplay patterns to identify members who may need assistance or self-exclusion limits.
Legal Basis: The processing of your data is based on the performance of a contract (account agreement), legal obligations, our legitimate interests in operating a secure platform, and in certain cases, your explicit consent.
4
Information Sharing

Iwallet99 does not sell or trade your personal data. However, in the course of operating the platform, we may share your information with the following selected parties, strictly for legitimate purposes:

  • Payment Providers: DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, and financial institutions that process your transactions. This sharing is limited strictly to the information needed to complete each transaction.
  • Game Software Providers: Game providers on our platform receive the game data necessary to operate their games correctly.
  • Identity Verification Providers: Third parties we engage to conduct KYC checks and identity verification in order to meet compliance requirements.
  • Regulatory Authority: Licensing bodies, law enforcement agencies, and government authorities when required by applicable law.
  • Technology Service Providers: Cloud, cybersecurity, and technical infrastructure service providers that help us operate the platform securely.

All third parties we work with are required to sign binding data protection agreements and are only permitted to use your data for specified purposes. We ensure that all third-party providers maintain data protection standards equivalent to our own.

No Data Sales: iwallet99 has never and will never sell, rent, or provide your personal data to advertisers, data brokers, or any party for marketing purposes without your explicit prior consent.
5
Cookies & Tracking Technologies

The iwallet99 platform uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and help us understand how our platform is used. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as maintaining login sessions and security. These cookies cannot be disabled.
  • Performance Cookies: Collecting information about how you use the platform to help us improve website performance and usability.
  • Functional Cookies: Remembering your preferences and settings such as language preference and login details for ease of use.
  • Analytics Cookies: Helping us understand platform traffic and usage patterns for continuous improvement.

You can control and manage cookies through your browser settings. Please note, however, that disabling certain cookies may affect platform functionality and your overall user experience. To remove cookies already stored, you can use the cookie management feature in your browser settings.

6
Data Security

The security of your personal data is our highest priority at iwallet99. We implement multiple layers of technical and organizational protection to keep your information safe at all times:

  • 256-bit SSL encryption for all data in transit between your browser and our servers.
  • Sensitive data stored in our database is encrypted using industry-standard encryption algorithms.
  • Two-factor authentication (2FA) is available and encouraged for all member accounts.
  • 24/7 security monitoring with real-time intrusion and threat detection systems.
  • Regular penetration testing by independent cybersecurity firms.
  • Strict access controls ensure that only authorized staff can access member data.
  • Regular information security training for all staff who handle member data.
  • A comprehensive incident response procedure to address any security breaches swiftly.
Shared Responsibility: While we take all reasonable steps to protect your data, online security is a shared responsibility. We encourage you to use a strong and unique password, enable two-factor authentication, and never share your login credentials with anyone.
7
Data Retention Period

Iwallet99 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following are the retention period guidelines we observe:

  • Active Account Data: For as long as your account remains active and you continue to use iwallet99 services.
  • Data After Account Closure: Minimum 5 years after account closure to meet legal and financial audit requirements.
  • Financial Transaction Records: 7 years in accordance with Malaysia's financial and tax reporting legal requirements.
  • KYC Documents: 5 years after the end of the business relationship, in accordance with anti-money laundering legal requirements.
  • Security Logs: 12 months to support investigations into security incidents if required.
  • Marketing Communications Data: Until you withdraw your consent or submit a deletion request.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised in accordance with our established data disposal procedures. Anonymised data may be retained for statistical and analytical purposes without a time limit.

8
International Data Transfers

In operating the global operations of the iwallet99 platform, your personal data may be transferred to and processed in countries outside Malaysia. This may occur when we use cloud computing services, international game software providers, or technical infrastructure operating across borders.

When your data is transferred outside Malaysia, we ensure equivalent protection through the following measures:

  • Transferring data only to countries or organizations with an adequate level of data protection.
  • Implementing standard data transfer agreements that bind all data recipients to equivalent protection standards.
  • Ensuring all transfers comply with Malaysia's PDPA requirements and applicable data protection regulations.
Our Commitment: Regardless of where your data is processed, the protection standards we apply remain consistent and equivalent to Malaysia's PDPA requirements and international best practices.
9
Children's Privacy

The iwallet99 platform is strictly for users aged 18 and above. We do not knowingly collect, store, or process any personal data from individuals under the age of 18.

All account applicants are required to verify their age through a rigorous KYC process. Should we discover that personal data of an individual under the age of 18 has been inadvertently collected, we will take immediate steps to delete that information and close the relevant account.

If you believe a child has provided us with their personal data, please contact our Data Protection Officer immediately so we can take the appropriate action.

10
Privacy Policy Changes

Iwallet99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements in how we protect your data. Any changes made will take effect immediately upon the updated version being published on this website.

For significant changes that materially affect your privacy rights, we will notify you via the email address registered to your account or through a prominent notice on the iwallet99 platform at least 14 days before the changes take effect.

Recommendation: We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data. The date of the last update is always displayed at the top of this document.

Your continued use of the iwallet99 platform after any changes to this Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes, you have the right to close your account and request data deletion before the changes take effect.

11
Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer:

Response Time
Within 3 business days
Officer on Duty
iwallet99 Data Protection Officer
Live Support
24/7 live chat on the platform

You also have the right to lodge a complaint with the Malaysian Communications and Multimedia Commission (MCMC) or the relevant regulatory body if you believe your privacy rights have been violated and we have failed to address your concerns satisfactorily.


Trusted Platform, Guaranteed Privacy

Register with iwallet99 today and enjoy a safe, fair, and protected online gaming experience with the highest data protection standards.

256-bit SSL Protected Data Malaysia PDPA Compliance No Data Sales
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